Refund Policy

We want you to love your purchase from Zysho. If you’re not completely satisfied, we’re here to help.

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1. Returns

• You can request a return within 7 days of receiving your order.

• Items must be unused, unworn, and in their original packaging with all tags attached.

• To start a return, email us at zysho.co.in@gmail.com with your order number and reason for return.

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2. Refunds

• Once we receive and inspect your return, we’ll notify you about the status of your refund.

• If approved, your refund will be processed to your original payment method within 5–7 business days.

• Shipping fees (if any) are non-refundable.

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3. Exchanges

• Need a different size or color? You can exchange eligible items within the same 7-day window.

• Email us at zysho.co.in@gmail.com to arrange an exchange.

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4. Damaged or Wrong Items

If you receive a damaged or incorrect item, please contact us immediately at zysho.co.in@gmail.com with photos, and we’ll make it right at no extra cost.

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⚠️ IMPORTANT: IF YOU DO NOT RECEIVE YOUR ITEM

• Zysho is not responsible for lost, delayed, or undelivered packages once they have been shipped.

• However, if you do not receive your item, please contact us immediately at zysho.co.in@gmail.com, and we will assist you at the earliest to track or resolve the issue.

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5. Non-Returnable Items

For hygiene and safety reasons, certain items (like innerwear, accessories, or sale items) cannot be returned or refunded unless damaged or defective.

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Need Help?
📧 Email us anytime at zysho.co.in@gmail.com — our support team is always ready to assist you.